“Real change rarely happens at the moment it is announced. It happens afterwards, more quietly, through thousands of decisions made inside businesses. Procedures are adapted. Questions are asked. Habits change.”
“Real change rarely happens at the moment it is announced. It happens afterwards, more quietly, through thousands of decisions made inside businesses. Procedures are adapted. Questions are asked. Habits change.”
“I came to sense leadership in another way. It’s quieter. It doesn’t push, but invites. It doesn’t impose, but holds.”
One might question the value of a system that is not mandatory. However, it is precisely the voluntary nature of the WDC System of Warranties that makes it so powerful.
Ultimately, industry-wide adoption of the SoW will benefit us all. And it is here, dear WDC members, that all of you can help as well.
With the Holiday Season about to begin and as we welcome in a new year, it’s an opportune time to reflect on the journey we have taken together in 2023, and to consider what awaits us during the months ahead.
As I sit at home listening to the rain fall over the rooftops of Paris, and reflect on my first blog as the new Executive Director of the World Diamond Council (WDC), my phone keeps beeping
